At Riley and Company, you can't separate the people from the service. Who we are and what we do are as important as the services themselves. Client relationships are at the root of our ability to help clients.
Regularly, the managers at Riley and Company meet as a group to review and share with one another what is happening with clients and in the larger worlds of accounting and business. Daily, person-to-person communication augments this interactive process and is a cornerstone of what makes Riley and Company a leader in its field and the community of which we are such an important part.
Services and clients interlap between Riley and Company's two locations. Typical clients of the firm come from a diversity of businesses and professions—physician groups, lawyers, supermarkets, manufacturers…the list is long, and the our clients stay with Riley and Company for a long time, just as the professionals at Riley and Company boast great longevity.
We view all clients as firm clients: everyone at Riley and Company helps out everyone else. A business might be working with our taxation expert, on some aspect of tax regulation, and during their work together it might become clear that a financial statement would be helpful. And so, in such a scenario, the tax manager speaks with one of our other professionals. This kind of teamwork happens at Riley and Company everyday.
Freely sharing one another's expertise makes this possible, in concert with a high regard for each individual's life and family—the very same philosophy that permeates every relationship Riley and Company develops with its clients.
It's a matter of trust, from the accounting department to the firm's computer service, which services law firms, large construction firms…even other accounting firms.
Within the spectrum of Riley clients, some may come in only once a year, while others are in touch on a weekly, even daily basis.
In every case, we treat each client individually, and we tailor professional advice to the client's specific needs. All Riley and Company clients are treated this way. We constantly listen to our clients. Often, they come to us with one problem and discover we can help them with solutions to many others. The longer we deal with our clients, the more faith they have in us.
The professionals at Riley and Company listen to their clients, and not necessarily at the office only. Riley managers have deep, extensive ties with the community and are apt to see clients in a variety of venues, from Chamber of Commerce luncheons to United Way meetings.
Contrary to an out-of-date image of accounting as a profession that focuses first and foremost on finance—on numbers—Riley and Company fosters a feeling of commitment to the complete client. When a question comes up that is not within the compass of the firm's services, Riley has an extensive network of professionals in other fields to whom we can refer a client for help.
An uncommon part of Riley and Company's expertise, and a niche specialty of the firm's litigation support services, is fraud investigation. This area, headed by a manager who is not only a CPA but a certified fraud examiner, is also a Riley service that often places the firm in client relationships beyond greater Monroe County. Referrals from lawyers as well as district attorneys typically trigger such an investigation.
Fraud investigation serves as well as a symbolic representation of the high regard in which the firm is held by others—a regard that Riley and Company traces all the way back to firm's founder, John J. Riley, whose bedrock values—honesty, integrity, hard work—remain Riley and Company's currency today.
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Since 1969, Riley and Company has been at the forefront of accounting excellence and...
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Whether you are an individual or a business, when you hire Riley and Company you benefit from the expertise...
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